At Good Laundry, we value your privacy and are committed to protecting your personal information. This privacy policy applies to all our operations and explains the types of information we collect, why we collect it, and how it may impact you.

We may update this policy periodically and will notify you of any changes via email or a notice on our website. We encourage you to review this policy regularly. Any updates will take effect immediately upon posting.

We believe in your right to privacy and aim to be transparent about how we collect and use your information, ensuring its security and providing you with meaningful choices.

Our Privacy Policy covers:

The types of information we collect and the reasons behind it.

How we use your information.

The choices and options we provide for accessing and updating your information.

Information Collection and Use

The information collection, use, and dissemination practices of Good Laundry, LLC (“Good Laundry”) apply to all information collected through (a) our websites, including all divisions, subsidiaries, and related companies (collectively, the “Websites”), (b) various third-party platforms where we operate, and (c) other sources such as purchased customer lists. Good Laundry is not responsible for the privacy practices of third-party websites or applications.

1. Collection of Information

1.1 Survey Information

We may collect information when you voluntarily complete surveys, order forms, or registration pages—either online (via the Websites and digital channels) or offline (in person, by mail, phone, etc.). This information may include your name, email address, mailing address, phone number, carrier, date of birth, gender, income range, education level, marital status, occupation, health history, and personal interests (“Survey Information”).

We may combine this data with information from third-party sources. Providing this information is voluntary and may be tied to receiving an incentive.

1.2 Other Information

We may also collect information in the following scenarios:

• When you claim a prize or redeem an offer

• When you contact customer service

• When you subscribe to any Good Laundry service or newsletter

1.3 Cookies and Web Beacons

We use cookies, web beacons, and similar technologies to track and store user information.

(a) Cookies: Small data files stored on your device that help us recognize returning users and customize the experience.
(b) Web Beacons: Code embedded in web pages or emails that tracks user interaction and helps personalize marketing.
(c) New Technologies: As the digital landscape evolves, we may adopt new technologies to enhance data collection or site functionality. Check this policy periodically for updates.

1.4 Outside Information

We may receive publicly available or third-party data about users and integrate it with existing information (“Outside Information”).

1.5 Individual Information

All data collected across surveys, third-party lists, technology tracking, and outside sources is considered “Individual Information.”

1.6 Children’s Privacy

We do not knowingly collect personal information from children under 13. If such information is discovered, we will promptly delete it. This policy complies with COPPA.

1.7 Credit Card Information

When purchases are made, we may collect and encrypt your credit card details for secure processing. This data is shared only as needed to complete the transaction.

2. Use of Individual Information

2.1 General Use

We may use your Individual Information for any legally permissible purpose, including marketing, research, or service improvement.

2.2 Email Communications

We may send promotional emails to users who have opted in via our website or third-party partners. Each email includes instructions for unsubscribing.

2.3 Targeted Advertising

We may use your Individual Information to personalize marketing content based on your preferences or browsing behavior.

2.4 Direct Mail & Telemarketing

We may use your information to send promotional materials by mail or call/SMS you, where permitted.

2.5 Technology Information Use

We use browsing behavior and analytics to improve our services, better understand customer preferences, and personalize advertising.

2.6 Profiles

We may build user profiles by combining information collected across all sources to enhance our targeting and personalization efforts.

2.7 Data Security

We maintain commercially reasonable security measures to protect your data, though no system can guarantee full protection.

3. Sharing of Individual Information

3.1 Sale or Transfer

We may sell or transfer Individual Information to third parties for any purpose, at our discretion. If you wish to opt out, please contact us via the information below.

3.2 Order Fulfillment

We may share information with third parties as necessary to fulfill orders or respond to specific offers.

3.3 Legal Requirements

We may disclose your information if required to comply with legal obligations such as subpoenas or court orders.

3.4 Aggregated Data

We may share anonymous, aggregated data with partners or third parties for analytical or commercial purposes.

3.5 User Access

You have the right to request access, correction, or deletion of your personal information. Please contact customer service for assistance.

4. Third-Party Practices

4.1 External Links

Our Websites or emails may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

4.2 Affiliated Entities

We may disclose, transfer, or sell Individual Information to affiliated companies at our discretion.

5. SMS Communications and Consent

By texting a keyword (such as “GOOD”) to a phone number provided by Good Laundry, LLC, you consent to receive a one-time or limited series of automated text messages related to customer service, charitable nominations, product feedback, or other non-promotional content. Message and data rates may apply.

We will not send promotional SMS messages unless you explicitly opt in. If you respond “YES” to an invitation to receive marketing texts, you consent to receive recurring SMS messages that may include product announcements, exclusive offers, or updates from Good Laundry.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Consent to receive text messages is not a condition of purchase.

We do not rent, sell, or share phone numbers with third parties. All SMS communications comply with relevant laws and carrier regulations.

Contact Information

Email: dan@goodlaundry.com
Mailing Address:
Good Laundry, LLC
11201 N Tatum Blvd Ste 300 PMB 28063
Phoenix, Arizona 85028-6039
United States